Frequently Asked Questions
Evaluations and office visits are free of charge.
However, if adjustments or repairs are necessary to the existing orthosis or prosthesis, charges for labor and/or minor parts may incur.
You can still see us. If adjustments or repairs are necessary, charges for labor and/or minor parts may occur.
If an evaluation by Ken deems a new orthosis or prosthesis is necessary, our staff will contact your insurance provider to obtain proper authorization.
Family Orthotics and Prosthetics participates with the following insurance providers:
Aetna
Blue Cross Blue Shield of Nebraska
Coventry Healthcare
Homelink
Medicare
Medicaid (Nebraska, Kansas, and Iowa)
Midlands Choice
Mutual of Omaha
Point Centers of America
Principal Financial
Unicare
If prior authorization is obtained first, we do accept patients for appointments with the following insurance providers:
United Healthcare
Veterans Administration
Please note that this is NOT an exhaustive list. If you do not see your provider listed, please call us to inquire if yours is accepted.
If your insurance provider does not cover the orthosis or prosthesis you received, you are responsible for payment. If you are unable to cover the full balance with one payment, payment arrangements can be made by calling our office. All forms of payment are accepted including cash, personal check, or VISA or MasterCard.
Financial Assistance may be available through various philanthropic groups including:
UnitedHealthcare Children's Foundation
The Lindsay Foundation
Amputee Coalition
After Family Orthotics and Prosthetics submits a claim to insurance, and payment is rendered by the insurance company, you will receive an invoice in the mail. A statement is also sent out each month to notify you of the balance on your account. If your balance cannot be paid in full, monthly payment arrangements can be made with our office. However, interest will accrue at 12% APR on all balances not paid in full.